Facebook Messenger
Use preset flows and language templates to capture leads, answer FAQs, and direct users to human support in one place.
Chat Plus
Automate support, answer common questions instantly, and keep your conversations consistent across every channel your customers use.
What it does
Deliver proactive updates, triage leads, and let AI answer routine questions while your team handles complex requests.
Use preset flows and language templates to capture leads, answer FAQs, and direct users to human support in one place.
Build social-first replies with image-aware prompts and automatic brand tone alignment.
Run a lightweight service bot for product details, order status, and quick status updates with escalation to staff.
Work smarter
Link your Facebook Page and business phone number, then train answer sets.
Define fallback rules and automate repetitive support questions.
Monitor response quality and hand over to human agents when necessary.